Terms of Service

Last updated: August 18, 2025

Introduction

Welcome to the Paradise Teez website. These Terms and Conditions govern your use of our website and the purchase of our products and services. By accessing our website or placing an order, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.

Definitions

  • "Company" refers to Paradise Teez.
  • "Customer" refers to any individual or entity that purchases or intends to purchase products or services from the Company.
  • "Products" refers to any items available for sale on our website.
  • "Services" refers to any services provided by the Company.
  • "Website" refers to the Company's website where products and services are listed for sale.

Use of the Website

Eligibility

To use our website and place an order, you must be at least 18 years old or have parental consent. By using our website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and Conditions.

Account Registration

You may browse our website and place orders without creating an account. For certain features, you may need to provide contact information. You are responsible for providing accurate, current, and complete information.

Prohibited Activities

You agree not to engage in any of the following activities:

  • Using the website for any unlawful purpose.
  • Impersonating any person or entity.
  • Interfering with the website's operation or security.
  • Uploading or transmitting any viruses or malicious code.
  • Attempting to gain unauthorized access to any portion of the website.

Product and Service Descriptions

Accuracy of Information

We make every effort to provide accurate and up-to-date information about our products and services. However, product descriptions, images, and specifications may occasionally contain errors or become outdated. If you receive a product that differs significantly from its description, please contact us for assistance, and we will work with you to resolve the issue.

Pricing

All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice. Prices do not include taxes, shipping, and handling fees, which will be added to your total purchase price. You are responsible for paying any applicable taxes and duties.

Orders

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time after receipt of your order.

Payment

You agree to pay all charges incurred by you or on your behalf through the website, at the prices in effect when such charges are incurred. Payment must be made through the payment methods specified on the website.

Shipping and Delivery

We will arrange for the shipment of the products to you. Shipping and handling charges will be clearly specified during the ordering process. We occasionally offer free delivery promotions on select orders, which will be automatically applied when applicable.

Delivery Time: Standard delivery typically takes 3-7 working days from order confirmation. Delivery dates are estimates and may vary based on location, product availability, and external factors beyond our control.

Risk Transfer: Risk of loss and title for products pass to you upon our delivery to the carrier. We recommend tracking your shipment and ensuring someone is available to receive the delivery.

Returns and Refunds

Our return and exchange policy is designed to ensure customer satisfaction while maintaining the integrity of our products and business operations.

Damaged or Defective Products

We understand that products may occasionally arrive damaged or with manufacturing defects. In such cases, we offer the following resolution:

  • Damaged Products: If your product arrives damaged, torn, or significantly defective, you may request a replacement or refund within 7 days of delivery.
  • Documentation Required: You must provide clear photographic evidence of the damage or defect within 7 days of receiving the product.
  • Assessment Period: Our team will review the provided evidence and determine the appropriate resolution within 48 hours.
  • Resolution Options: Depending on the situation, we may offer a replacement, partial refund, or full refund.

General Return Policy

To maintain the quality and integrity of our products, we do not accept general returns or exchanges for reasons such as:

  • Change of mind or personal preference
  • Size or fit issues (unless due to our error in sizing information)
  • Product appearance not matching expectations
  • Wear and tear after use
  • Products that have been worn, washed, or altered

Important Notes

  • All claims must be reported within 7 days of delivery
  • Products must be in their original condition and packaging for damage claims
  • We reserve the right to refuse returns that do not meet our policy criteria
  • Shipping costs for returns are the responsibility of the customer unless the product is confirmed to be damaged or defective

Intellectual Property

Ownership

All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Paradise Teez or its content suppliers and is protected by international copyright laws. The compilation of all content on the website is the exclusive property of Paradise Teez.

Trademarks

Paradise Teez and all related names, logos, product and service names, designs, and slogans are trademarks of Paradise Teez or its affiliates. You may not use such marks without the prior written permission of Paradise Teez.

Limitation of Liability

To the fullest extent permitted by applicable law, Paradise Teez shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use the website.

Disclaimer of Warranties

The website and all information, content, materials, products, and services included on or otherwise made available to you through the website are provided by Paradise Teez on an "as is" and "as available" basis. Paradise Teez makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, products, or services included on or otherwise made available to you through the website.

Indemnification

You agree to indemnify, defend, and hold harmless Paradise Teez, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms and Conditions or your use of the website.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.

Dispute Resolution

Before filing a claim against Paradise Teez, you agree to try to resolve the dispute informally by contacting us at the contact information provided on our website. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Paradise Teez may bring a formal proceeding.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes signifies your acceptance of the revised Terms and Conditions. It is your responsibility to review the Terms and Conditions periodically for any updates or changes.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@paradiseteez.store.

By using our website or purchasing our products or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last updated: August 18, 2025